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Orders are held one week from the first email or telephone call.
We are a SECURE SITE. You can be assured that all personal and credit card information will be encrypted so that it cannot be read as it passes over the Internet.
If you have any questions, please don't hesitate to send us an e-mail message or write us at the address listed on our home page.
Please keep in mind when anticipating the arrival of your order that we ship once a week.
Personal checks are accepted but we don't ship until they clear.
We are happy to hold any item up to one week for you while awaiting payment.
We do offer a 3-Day return guarantee. Please refer to our return policy guidelines.
We try to be as accurate as possible in our shipping charges. We charge actual shipping plus the costs of packing materials only. We do not charge a handling fee. Insurance may be added, depending on the value of your order. Delivery confirmation is included with ALL domestic orders. Please contact us directly if you would like your purchase insured, regardless of the value.
INTERNATIONAL CUSTOMERS: We have been shipping worldwide since 1988. We will make every effort to ensure your order is mailed safely. However, if you choose not to insure your purchase and it is delayed in customs or becomes lost or arrives damaged, we will not be held responsible for reimbursing you the value of your order .